77bdd Privacy Policy
Your privacy matters to us. This policy explains exactly what data 77bdd collects, why we collect it, and how we keep it safe — in plain language you can understand.
Introduction
77bdd ("we", "us", "our") is committed to protecting the privacy and security of all users who access the 77bdd platform, including the website at 77bdd.bio and all associated services (collectively, the "Platform"). This Privacy Policy explains the types of personal data we collect from you, the purposes for which we process it, the conditions under which we may share it, and the rights you have in relation to your data.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.
Scope: This policy applies to all personal data processed by 77bdd in connection with the Platform, regardless of whether you are a registered account holder, a visitor, or a third party whose data is shared with us by a registered user.
Information We Collect
We collect personal data from you directly when you register, use, or interact with the Platform, and indirectly through automated technologies. The categories of personal data we collect include:
- Identity data: your full name, date of birth, national identification number, and copies of identity documents submitted during KYC verification.
- Contact data: your mobile number and email address used during registration and ongoing account communications.
- Financial data: transaction records including deposit and withdrawal amounts, payment method references (e.g. bKash wallet numbers, last four digits of cards), and account balance history.
- Gameplay data: betting history, game session logs, wager amounts, game outcomes, bonus usage, and self-exclusion or limit-setting actions taken on your account.
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and session duration collected automatically when you access the Platform.
- Communications data: records of your interactions with our customer support team, including live chat transcripts, emails, and support ticket history.
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless legally required as part of a KYC or anti-money-laundering process. We collect only the minimum data necessary to deliver the Platform's services safely and lawfully.
How We Use Your Information
77bdd uses the personal data we collect solely for the purposes described below. We do not use your data for any purpose incompatible with the reason it was originally collected without first obtaining your specific consent.
- Account management: to create, verify, maintain, and close your 77bdd account, and to authenticate your identity when you log in.
- Service delivery: to process deposits and withdrawals, settle bets, apply bonuses, and deliver the full range of gaming and betting features available on the Platform.
- Regulatory compliance: to meet our obligations under applicable anti-money-laundering (AML), Know Your Customer (KYC), and responsible gaming regulations, including age verification and self-exclusion enforcement.
- Fraud prevention and security: to monitor for suspicious activity, detect and investigate potential fraud, money laundering, cheating, or prohibited conduct, and to protect the integrity of the Platform.
- Customer support: to respond to your queries, resolve complaints, and provide assistance via our support channels at [email protected].
- Service improvement: to analyse usage patterns, improve Platform performance, personalise your experience, and develop new features — using aggregated or anonymised data where possible.
Legal Basis for Processing
77bdd processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely on include:
- Contract performance: processing is necessary to fulfil our contractual obligations to you, including operating your account, processing transactions, and delivering game and betting services.
- Legal obligation: processing is necessary to comply with applicable laws and regulations, including AML, KYC, age verification, and responsible gaming requirements.
- Legitimate interests: processing is necessary for our legitimate business interests in preventing fraud, maintaining platform security, and improving our services, provided those interests are not overridden by your rights and freedoms.
- Consent: where we rely on your consent to process data for optional purposes such as marketing communications, you may withdraw that consent at any time by contacting [email protected] without affecting the lawfulness of processing already carried out.
Sharing Your Information
77bdd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary.
- Payment processors and financial partners: we share transaction data with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks solely to process deposits and withdrawals on your behalf.
- Game providers: gameplay session data may be shared with licensed game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi to enable game delivery, calculate results, and audit RTP. These providers act as data processors under contractual obligations to protect your data.
- Regulatory and law enforcement authorities: we may disclose personal data to government bodies, financial intelligence units, or law enforcement agencies where required by law or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other criminal conduct.
- Professional advisors: our legal, compliance, and financial advisors may access relevant account data under strict confidentiality obligations when advising 77bdd on regulatory, legal, or audit matters.
No Data Selling: 77bdd will never sell your personal data to advertisers, data brokers, or any other commercial third party. Your data is used only to operate the Platform and comply with legal obligations.
Our Privacy Commitments
SSL Encryption
All data transmitted between your device and the 77bdd Platform is protected by SSL encryption, preventing interception by third parties.
No Third-Party Sales
We never sell, rent, or trade your personal data to marketers or data brokers. Your information stays within 77bdd and its essential service partners only.
Your Rights Respected
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team. We respond to all valid requests promptly.
Right to Erasure
When you close your account, we delete or anonymise your personal data in line with our retention schedule, unless we are legally required to keep it for a longer period.
Cookie Control
We use only essential and analytical cookies. You can manage cookie preferences through your browser settings at any time without affecting core Platform functionality.
Cookies & Tracking Technologies
77bdd uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how users interact with our services. We use only the types of cookies described below and do not use invasive advertising trackers.
- Strictly necessary cookies: required for core Platform functions such as authentication, session management, and security. These cannot be disabled without breaking the site's core functionality.
- Analytical cookies: used to collect anonymised data about how visitors navigate the Platform, helping us identify and resolve performance issues and improve user experience.
- Functional cookies: used to remember your preferences such as language selection and display settings so you do not have to reset them on every visit.
- Session cookies: temporary cookies deleted automatically when you close your browser. These maintain your logged-in state and game session continuity during a single Platform visit.
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the Platform's core functions. 77bdd does not use third-party advertising cookies or behavioural profiling cookies.
Data Retention
77bdd retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows: account registration and identity data are retained for the duration of your account and for five years after account closure; transaction and financial records are retained for seven years to meet financial record-keeping obligations; gameplay logs are retained for two years for dispute resolution and audit purposes; communications data is retained for three years.
Once retention periods expire, data is securely deleted or anonymised so it can no longer be attributed to any individual. Where we are required by law to retain data for longer periods — for example under anti-money-laundering legislation — we will retain it only for that legally mandated period and no longer.
Your Rights
As a user of the 77bdd Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.
- Right of access: you have the right to request a copy of all personal data we hold about you, along with information about how and why we use it.
- Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
- Right of erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where we have no legitimate basis to retain it — subject to our legal retention obligations.
- Right to restrict processing: in certain circumstances you have the right to request that we limit how we use your data while a dispute or correction request is being resolved.
- Right to data portability: you may request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider where technically feasible.
- Right to object: you may object to processing based on our legitimate interests at any time. You also have an absolute right to object to your data being used for direct marketing purposes.
How to Contact Us: Send all data rights requests to [email protected] with the subject line "Data Rights Request". Please include your registered mobile number and a brief description of your request to help us process it efficiently.
Data Security
77bdd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that restrict internal data access to authorised personnel only, regular security audits and vulnerability assessments, and two-factor authentication options for account holders.
Despite these measures, no data transmission over the internet or electronic storage system is 100% secure. 77bdd cannot guarantee the absolute security of your data. In the event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take all reasonable steps to contain and remediate the breach.
Children's Privacy
The 77bdd Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we discover that we have inadvertently collected data from a person under 21, we will delete that data immediately and suspend the associated account pending further review.
Under-21 Access: If you are a parent or guardian and believe your child under 21 has registered on the Platform, please contact us immediately at [email protected] so we can investigate and remove any associated data without delay.
Third-Party Links
The 77bdd Platform may occasionally reference or display the names of third-party payment providers, game studios, or sports organisations. This Privacy Policy applies solely to 77bdd and the Platform. We are not responsible for the privacy practices of any third-party organisation, and we encourage you to review their respective privacy policies before providing them with any personal information. 77bdd does not embed third-party advertising frames or trackers on the Platform.
Changes to This Privacy Policy
77bdd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via their account contact details.
Your continued use of the Platform following any update to this policy constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of any changes. Archived versions of this policy are available on request by contacting [email protected].
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77bdd handles your personal data, please contact our dedicated privacy support team. We are available around the clock and aim to respond to all privacy-related enquiries within 48 hours.
Email: [email protected]
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